Job Code - JG12621
Place - Jumeirah Carlton Tower Hotel, London
Business Unit - Jumeirah Carlton Tower
Department - Rooms Division
Location - UK - London
Job Type - Full Time
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Jumeirah Carlton Tower, situated in the heart of Knights bridge, is a landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club & Spa and enviable location off Sloane Street – the Capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and suites, individually styled with a calm and contemporary feel, together with world-class dining in The Rib Room Bar & Restaurant, Chinoiserie and The Club Room.
About the Role:
As the successful Page Person you will report to the Head Concierge.
Your main duties:
To escort guests to rooms as and when required.To keep the lobby clean and tidy at all times.To man the front doors and front entrance as required when the lobby is busy and as request by the Concierge.To run errands for the concierge as and when requested.To maintain a professional image at all times when out of the hotel on hotel
business and to represent the hotel in a positive manner.To deliver faxes, messages and parcels to guestrooms as and when requested and to record them correctly in the relevant logbook.To deliver newspapers to guest rooms as requested.To tidy the luggage area, cloakroom and Concierge desk as required.To ensure all requests at the Concierge desk are handled in a professional and courteous manner.To be familiar with all the facilities within the hotel and other destinations and keep up to date with all events and services available in London.To assist in the Security of the hotel by reporting any suspicious persons or happenings to the Security Department.
About You:
The ideal Page Person will have previous experience gained in hospitality, ideally in a similar role in a four or five star environment. You will possess excellent knowledge of London and be able to give directions, recommend restaurants, make airline bookings etc. You will possess computer skills including use of the internet. Experience with the Opera system will be looked upon favourably. As a Page Person you will be passionate about providing exceptional service to our guests, and you will often go the extra mile for them. You will have immaculate presentation and excellent communication skills including fluent command of written and spoken English.
About the Benefits:
Benefits for the successful Page Person include: meals on duty dry cleaning 28 days paid annual leave including bank holidays interest free season ticket loan Jumeirah hotel accommodation discounts company reward and recognition schemes childcare support dental cover company pension plan excellent training and development
opportunities colleague recognition scheme colleague introductory scheme internal and external transfer possibilities 50% off F&B discounts long service awards free life insurance cover for death in service.
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