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Air Arabia Manager - Qatar
Air Arabia Manager - Qatar


Air Arabia Manager - Qatar

HUB: Sharjah
Reference No. : ABY15-105

About the Job
Air Arabia is looking for dynamic target driven individual to join its Commercial team. The selected individual will be responsible for representing the interests of Air Arabia in Qatar, while working on increasing the Company’s market share and developing new opportunities.

Key Accountabilities:
You will be responsible for maximizing revenue generation while establishing, maintaining and expanding our distribution network to achieve commercial targets and goals set for your area. You will be responsible for increasing business opportunities through various existing and new channels while developing and maintaining relationships with government ministries, tourism departments and other government or semi-government agencies in strict compliance with all Air Arabia policies and regulations. The job holder will also be responsible for planning obtaining approvals and implementing marketing initiatives (both ATL and BTL) as required.

As Manager Qatar, you will also be solely responsible for inspiring and motivating General Sales Agency team and others engaged in sales activities in Qatar to achieve outstanding sales performance.  This includes regular analysis of sales performance and providing feedback to the concerned Regional Manager. Identify areas of concern while taking appropriate corrective measures to address concerns as well as handling contracts with Tour Operators and reviewing the same periodically.

In this position, you will be expected to lead your team by example displaying exemplary levels of initiative and commitment to achieve. You will be expected to work with a proactive approach and take appropriate decisions based on proper analysis of situations bearing in mind the company’s interests and cost.

Qualifications and Skills:

  • Educated to a minimum of Bachelor’s degree level
  • A minimum of 5 years of Airline Sales experience with at least 3 years in a managerial position within an airline environment
  • Previous sales experience in Qatar would be an advantage
  • Excellent written and spoken communication skills in English are a must.


Do you think you have what it takes to be part of our dynamic team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line:  ABY15-105


Job Code - JG12554 
Head Florist - Housekeeping Department 
Jumeirah Emirates Towers
Business Unit - Jumeirah Emirates Towers
Department - Housekeeping & Laundry
Function - Housekeeping & Laundry
Location - UAE - Dubai
Job Type - Full Time 


About Jumeirah Group and Jumeirah Zabeel Saray:
At Jumeirah, we are committed to encouraging and developing our colleagues in a world-class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai's skyline and a visible statement of the region's growing corporate success. Comprising of two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a unique and prestigious retail destination. Additionally, the award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom seating 500 and 16 Congress and meeting rooms, making it the ideal destination for travellers from all walks of life. 


About the Role:
An exciting opportunity has arisen for a Head Florist join the Housekeeping team at Jumeirah Emirates Towers. The main purpose of this role is to make all flower decorations for the hotel according to the needs as per standards set by the hotel.

Your main duties will include:

Ensure that all activities adhere to and support the Jumeirah Standard.Report punctually on duty, wear correct uniform and name badge at all times.Understand and adhere to all fire safety procedures. Pro actively  identify and accept responsibility for solving problems.Think creatively to identify solutions.Work positively with others and contribute actively to promote a healthy team spirit.Carefully check quality of flowers received.Return rejected flowers or plants to the wholesaler.Make flower arrangement according to the specific locations.Ensure that flowers are refreshed and replenished when needed.Ensures that all orders are fulfilled as per requisitions.Report to the Housekeeping Manager any damaged or missing items.Attend to the operation as business needs dictate.Make daily flower expenses reports according to areas and outlets.Take full inventories of equipment and flowers.Prepare purchase requests according to the outlet’s requisitions and daily operation.Ensure that the flower arrangement standard of quality is maintained.Assist Housekeeping Manager in projects which require special decoration like Christmas / Festive Seasons decorations.Keeping up to date with industry trends, products, systems and best practices.Maintains working area and equipment in proper state of cleanliness and repair.

About You:
In order to be considered for this role, you will have a Diploma or Degree equivalent Hotel related education and you should have a minimum of 3 years work experience at a luxury hotel. Competent in OPERA It is essential that you have good command of the English language (spoken and written) and you should be proficient in Microsoft Office applications.

About the Benefits:
This position offers a highly competitive salary and package which includes; company single accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off selected Jumeirah F&B Outlets and reduced hotel rates.







Job Code - JG12610 
House keeping Team Leader - Grosvenor House
Department - Housekeeping & Laundry
Function - Housekeeping & Laundry
Location - UK - London
Job Type - Full Time


About Jumeirah and the hotel:
At Jumeirah we are committed to encouraging and developing our colleagues in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa, and the superlative Talise Fitness health club.

About the role:
Purpose:
Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Madinat Jumeirah standards Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.Responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner.Ensures fond farewell of each guest encouraging them to return.


Main Duties:
Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.Meet all reasonable needs and requests of customers within acceptable enterprise time frames.Identify and take all opportunities to enhance the quality of service.Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and MJ customer feedback/ complaint procedures.Offer assistance to colleagues when required, to ensure designated work goals are met.Demonstrate trust, support and respect towards team members in day-to-day work activities.Conduct communication with customers and colleagues in a polite, professional and friendly manner.Practice high standards of personal presentation in accordance with Jumeirah & Madinat Jumeirah Grooming & Presentation Standards Seek assistance from other team members, supervisors and managers when required.

Operational:
Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.Schedule dining reservations and arranges parties or special services for customers according to the Restaurant Reservations SOP.Actively uses the standards detailed in F&B Enquiry/ Booking Check list when taking Restaurant enquiries or bookings. Greets guests, and escorts them to tables, and provides menus.Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.Familiar enough with the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.Answers telephone within 3 rings using the Jumeirah Standard script. Demonstrates a sound knowledge of all menu items, Madinat Jumeirah F&B Service procedures and Hygiene Standards.Immediately shares guest name to relevant service staff directly after seating.Informs staff of any specific guest request or needs Fully certified in the use of Epicure Restaurant Reservation system Responsible for the collection and input of any relevant guest history in profile Ensures a proper capture of all guest source data (in-house, local residents, outside tourist, SBU) and consolidate per shift.

Administration:
Review the notice board and outlet briefing sheets on a daily basis to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job.Complete cleaning, opening & closing checklists when instructed by senior colleagues.Assist in recording inventories/ stock-takes as required.Ensures that all menus, wine lists and dock presenters are clean and in top condition.

Other Duties
Demonstrate knowledge of individual contribution to department objectives.Attend training sessions as scheduled.Suggest to manager or departmental trainer any training needed to enhance performance.Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required.Report any possible theft or misuse of Resort property immediately to a member of management.Carry out any other reasonable duties as assigned by the Outlet Manager/ Assistant Manager/ Team Leader or Senior Management.

About you:
Qualification:
Secondary Education

Experience:
1-2 year in Guest Service experience in a 5 star hotel

Skills:
Fluent in English Knowledge of Food and Beverage applications (Epicure, Micros) Knowledge of basic Microsoft Office 

About the Benefits:
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates







Job Code - G12608 
Sports & Leisure Attendant, Madinat Jumeirah Resort
Business Unit - Madinat Jumeirah
Department - Sports & Leisure
Function - Sports & Leisure
Location - UAE - Dubai
Job Type - Full Time




About Jumeirah and the hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Set on a private beach, Madinat Jumeirah resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region. Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A’ Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-seat amphitheatre and the region’s only dedicated entertainment centre and multi-purpose venue, Madinat Arena.

The facilities are interconnected by 3km of waterways and landscaped gardens. The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia.

About the role:
Purpose:
To maintain the cleanliness and tidiness of the beach & pools, including all pieces of furniture, pathways and surroundings areas. To ensure that the daily service and operation to the guests is maintained at the highest level.


Main Duties:
Being in this role, you will:
To deliver the Jumeirah vision, Hallmarks and guiding principles.To communicate with all colleagues within Jumeirah in a professional manner in line with our human resource policy and hallmarks.Follow all standards operating procedures (SOP’s) regarding beach & pool operations, with respect to safety, service and maintenance.To maintain a high level of product knowledge of other departments and resort facilities so to be able to assist with all guests enquires.To prevent abuse of equipment & facilities by others and to promote a safe and secure environment for all.To help organize special events, in conjunction with other departments.Monitor & hand over tasks as necessary throughout daily operation.

Ensure the beach sand is cleaned and raked daily every morning.Wash / sweep the pathways and pool surrounding areas regularly.Ensure all sun loungers and mattresses and tables are kept clean and arranged properly every morning and evening.Report any equipment and furniture requiring maintenance to the Team Leader or Beach Coordinator.Ensure all garbage bins are emptied regularly.Ensure that enough towels are available at all counter around the resort.Ensure that beach waterline are checked on regular basis.Maintain a high standard of cleanliness, tidiness in all areas.Report for duty punctually, maintaining a high standard of personal grooming, wearing correct uniform and nametag at all times.Participate in any scheduled training and development programs.Provide a friendly, courteous and professional service at all times.Report any Lost & found items to Sinbads Club or Towel Counter Reception.

About you:
Qualifications:
In order to be considered for this role, you will have:
A minimum of 1 year working experience in a five star hotel within the Sports & Leisure Department.Excellent English communication skills (verbal & written).Secondary School Degree (Minimum).The ability to work independently.Flexibility to work indoor and outdoor throughout the year.Enthusiasm about the role and a great team spirit.

About the benefits:
This position offers a highly competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight ticket, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.



JOb Code - JG12605 
Post -  Assistant Outlet Manager
 Food & Beverage - Jumeirah Creekside Hotel
Business Unit - Jumeirah Creekside Hotel
Department - Food & Beverage
Function - Food & Beverage
Location - UAE - Dubai

Job Type - Full Time



About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Jumeirah Creekside is a luxurious hotel located at the heart of Dubai and overlooking the Dubai Creek, just minutes away of the airport. The Hotel houses a specially commissioned art collection, resulting in a modern and dynamic destination, yet inspired by tradition. Bringing together a fusion of contemporary design and distinct architectural
features, Jumeirah Creekside Hotel boasts 292 spacious rooms and suites, The Aviation Club, one of the city’s most popular health club, the award-winning Akaru Spa and a collection of five diverse restaurants which offer a vibrant selection of culinary experiences.



About The Role:
The main purpose of this role is to plan, organise and direct all processes of the outlet to ensure the outlet provides quality food and beverage service. Provide discreet, yet excellent service to ensure customer expectation is at least met and if possible exceeded. 

Your main duties will include:
Ensures that all colleagues activities adhere to and support the Jumeirah Quality Standards, Process Flow, Hallmarks and Guiding Principles.Sets a great personal example for colleagues highlighting the right conduct and behaviour for the overall successful running of the outlet.Actively promotes the use of up selling techniques within
outlet to exceed guest expectations, and increase revenue by providing specialist advice on food and beverages.Ensure daily accuracy and continuity of outlet revenue and postings.Review daily revenue against daily budget and ensure colleagues are briefed daily on revised targets / or success.Conduct a monthly P&L review with all colleagues to inform them on the outlets profitabilityMake suggestions to F&B Management for appropriate promotions / special offers.Ensure outlet achieves target CSI and Mystery guest score through feedback to colleagues and targeted training initiatives.Ensure the assets of the outlet are well taken care of and that the FFE is cleaned and maintained daily to prolong life-span of the asset. Maintain optimum stock levels to ensure smooth running of operations to cater to guests demand.Generate and track all purchase orders and purchase requests Ensure a daily “Captains Report” is sent to F&B Management detailing the activities of the day and any noteworthy incidents.

Ensure a monthly “Business Trading Report” is compiled describing the outlets’ business conditions and major noteworthy conditions encountered during the month. Actively monitor, track and be aware of offerings in the hotels’ compset that directly compete with the outlet – make recommendations to F&B Management on how to address this competition.Monitor all aspects of food and beverage quality and hygiene, and take immediate corrective action when required and inform the F&B Management.Ensures each colleague has an annual appraisal and a 6 month performance appraisal.Develop an IDP and training plan for each and every colleague. Mentor at least 1 colleague with high potential for the benefit of the company and the individuals succession plan.Create, review, assess and implement the restaurant standard operating procedures.Accurately plan and forecast the staffing requirements for the outlet to ensure the right calibre of staff are selected to meet company objectives. Manage staff schedules to ensure optimum staffing at all times.Maintain hygiene standards and conduct regular quality checks for the outlet.Ensure that an effective link is maintained between kitchen and service areas and that a good working relationship is maintained at all times.Manage the level, consistency, and quality of table, buffet and/ or counter service and menu items.Takes full responsibility of the outlet in the absence of the Outlet Manager.All pre opening tasks and responsibilities as per pre opening plan but not limited to pre opening plan – if applicable.

 About You:
In order to be considered for this position, you must hold a Management qualification from a recognised international hotel, business school or other post-graduate university qualification. With a minimum  of 3 years experience as an Assistant Outlet Manager in a 5* hotel or Restaurant.

Essential:
Minimum 3 years as an Assistant Outlet Manager in a 5* hotel or RestaurantProficiency in spoken and written business English.Competent in Microsoft Office applications.Able to manage large and diverse operations.Creativity and innovation in food and beverage concepts and operations Demonstrable achievements in improving customer satisfaction and profitability.

Desirable:
Menu compilation Supplier negotiations skills Finance and accounting knowledge Fluency in Arabic Experience with EFQM or other quality model highly regarded.

About The Benefits:
This position offers a highly competitive salary and package which include: your own single room accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates






Attendant - Housekeeping & Laundry - UAE - Dubai

Job Code - JG12601
 Housekeeping Attendant - Burj Al Arab
Business Unit - Burj Al Arab
Department - Housekeeping & Laundry
Function - Housekeeping & Laundry
Location - UAE - Dubai
Job Type - Full Time Unlimited 


About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. we value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. Burj Al Arab is managed by Jumeirah Group, the global luxury hospitality company and a member of Dubai Holding. Burj Al Arab is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most Photographed structures in the world and has been consistently voted the world's most luxurious hotel, with features including in suite check-in and check-out reception desks on every floor, round-the-clock private butlers and use of the hotel's Rolls-Royce fleet. the hotel's 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting Venues.


About the Role:
An opportunity has arisen in Housekeeping Department at Burj Al Arab for a highly motivated and hard working Housekeeping Attendant. The main purpose of this position is to provide a professional and personalized cleaning service to the quest in our suites, ensuring that guest requirements and preferences are met promptly at all times
by following the hotel processes and ensure the suites are maintained to the expected standard. 

Your Main Duties includes:
To ensure cleanliness and orderliness is maintained in assigned areasTo clean assigned suites and bathrooms thoroughly up to the standards, making the necessary arrangements in guest suites and replenish guest supplies and complete paperwork as required.To attend to guest request courteously and promptly in the course of the day.To check all facilities such as furniture’s, fixtures, and report any damages or missing items to the Team Leader and the Coordinator to follow up.To ensure assigned floors including the corridors, back of the house areas, stairways and service pantries are kept in a safe place and clean condition at all times.To report any malfunction in
suites or assigned areas to the Engineering via Housekeeping Coordinator.To coordinate with the Guest Service and the Butlers prior to entering the suites.To report any unusual incident, complaints, unauthorized persons in suites and any sick or irregular behaviour of guest to the Team Leader and the Coordinator.To ensure all lost and
found items are handed over to the Housekeeping Coordinators office immediately.To ensure proper turn down service is given as per the standard operating procedure.To adhere the hotel’s policy relating to the fire, hygiene, health and safety.To ensure all public areas are kept cleaned to the highest possible standard.To check public areas facilities, furniture and fixtures and report any damages or missing items to the Team Leader and Housekeeping Coordinator.To ensure all wash rooms in public area kept clean in a hygienic condition.To ensure all back of the house areas such as; service pantry’s, administration offices, colleagues wash rooms and lockers are kept clean in a hygiene condition.To ensure safety standards are adhered to in all assigned areas.To reports any malfunction in public areas to the Engineering via Housekeeping Coordinator.To ensure all lost and found items are handed over to the Housekeeping Coordinator immediately.

About You:
In order to be considered for this role you must have at least 1 year experience as a Housekeeping Attendant in a 5-star hotel or in a similar environment. You must be at least High School graduate. Be able to communicate effectively in English.

About the Benefits:
This position offers a competitive salary and package which includes: shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.

Job Code - JG12623
 Technician (Electrical),
 Engineering - Conference and Incentives
Business Unit - Madinat - Jumeirah
Department - Engineering
Function - Engineering
Location - UAE - Dubai
Job Type - Full Time Unlimited (UAE Business Unit)


About Jumeirah and the hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Set on a private beach, Madinat Jumeirah resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region. Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A’ Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-seat amphitheatre and the region’s only dedicated entertainment centre and multi-purpose venue, Madinat Arena. The facilities are interconnected by 3km of waterways and landscaped gardens. The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia.


About the role:
An exciting role has arisen in the Engineering Department at Conference & Incentives for a highly motivated and hard working individual. The main purpose of this position is to ensure plant and equipment is maintained according to Jumeirah engineering management systems policies.



Your main duties will include:
To carry out repairs, maintenance and installation to all related plant and equipment.To complete work orders, PPMs, CWAs as directed.To select correct materials from engineering stores.To organize work in a skilled and professional manner.To advise supervisor colleagues promptly of any problems or failures.To ensure safe working conditions for yourself and your colleagues and report to senior colleagues any unsafe working conditions.To ensure that work areas are left in a safe and tidy condition.Read and understand basic drawings To use mechanical/electrical test equipment and instruments.Work on own initiative without full detailed supervision or direction. Request support and direction as needed.Request support and direction as needed.Be familiar with and comply with all relevant Engineering Department policies, processes and procedures.To perform other duties that management may from time to time reasonably require About you: In order to be considered for this role you must have at least 2 years experience as Technician (Electrical) in a 5 star hotel or 3 years general engineering / construction work experience. You must have a certificate/diploma or degree in Engineering and excellent command of English language. You must have a general Knowledge in Mechanical, Plumbing and other trades.


About the benefits:
This position offers a competitive salary and package which includes: shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.





Job Code - JG12621 
Place - Jumeirah Carlton Tower Hotel, London
Business Unit - Jumeirah Carlton Tower
Department - Rooms Division
Location - UK - London
Job Type - Full Time


About Jumeirah : 
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Jumeirah Carlton Tower, situated in the heart of Knights bridge, is a landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club & Spa and enviable location off Sloane Street – the Capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and suites, individually styled with a calm and contemporary feel, together with world-class dining in The Rib Room Bar & Restaurant, Chinoiserie and The Club Room.


About the Role:
As the successful Page Person you will report to the Head Concierge.


Your main duties:
To escort guests to rooms as and when required.To keep the lobby clean and tidy at all times.To man the front doors and front entrance as required when the lobby is busy and as request by the Concierge.To run errands for the concierge as and when requested.To maintain a professional image at all times when out of the hotel on hotel
business and to represent the hotel in a positive manner.To deliver faxes, messages and parcels to guestrooms as and when requested and to record them correctly in the relevant logbook.To deliver newspapers to guest rooms as requested.To tidy the luggage area, cloakroom and Concierge desk as required.To ensure all requests at the Concierge desk are handled in a professional and courteous manner.To be familiar with all the facilities within the hotel and other destinations and keep up to date with all events and services available in London.To assist in the Security of the hotel by reporting any suspicious persons or happenings to the Security Department.

About You:
The ideal Page Person will have previous experience gained in hospitality, ideally in a similar role in a four or five star environment. You will possess excellent knowledge of London and be able to give directions, recommend restaurants, make airline bookings etc.  You will possess computer skills including use of the internet. Experience with the Opera system will be looked upon favourably. As a Page Person you will be passionate about providing exceptional service to our guests, and you will often go the extra mile for them. You will have immaculate presentation and excellent communication skills including fluent command of written and spoken English.



About the Benefits:
Benefits for the successful Page Person include: meals on duty dry cleaning 28 days paid annual leave including bank holidays interest free season ticket loan Jumeirah hotel accommodation discounts company reward and recognition schemes childcare support dental cover company pension plan excellent training and development
opportunities colleague recognition scheme colleague introductory scheme internal and external transfer possibilities 50% off F&B discounts long service awards free life insurance cover for death in service.





Food & Beverage Service - Jumeirah Restaurants

At Jumeirah, we are committed to encouraging and developing our colleagues in a world-class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. The Restaurant Group is owned by Jumeirah Group, a member of Dubai Holding, and acts as an independent, expert food and beverage company.

The Restaurant Group has been appointed by Meraas Hospitality and Retail LLC, a prime developer in Dubai, to manage Meraas’ food and beverage operations in the city. This landmark agreement marks the first major engagement of The Restaurant Group in a large-scale operation outside of its own portfolio of outlets. The Restaurant Group manages facilities across Jumeirah properties, as well as its proprietary brands such as the noodle house and Urbano, in addition to those operating under licence from Caprice Holdings, i.e. The Rivington Grill and The Ivy.

The first wave of new restaurants will open in some truly exciting urban developments, including Al Wasl Square, Citywalk, JBR The Beach and the Bluewaters Development. More details will be announced shortly. The Restaurant Group will create and develop innovative concepts exclusively for Meraas, introduce and manage franchised brands and manage Jumeirah owned franchise venues for and on behalf of its partner.


About the Role:
An exciting opportunity has arisen for a talented Bartender to join The Jumeirah Restaurants Group.  In this role you will be required to provide a friendly, professional and efficient bar service ensuring maximum guest satisfaction in a manner consistent with house standards.  You will maintain an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&B standards manual.

Your main duties will include:
Is able to confidently serve customers as per the brand standards. Looks for ways to go above and beyond the customers’ expectations.Has full knowledge of all products and is able to confidently describe to a customer. Is able to prepare all beverage items as per the standard recipe.Has a full understanding of the brand concept, history and vision and can explain when asked.Has completed basic food hygiene. Ensure that brand standards in regard to hygiene are adhered to at all times on the bar - i.e. labels, FIFO.Ensures that all side duties and cleaning schedules are completed as per daily checklists.Completes all checklists as required daily, weekly and monthly for the bar.Can place orders for beverage products to the manager or team leader.Can communicate 86 items or running low items.Proactive in attending all trainings as required by the business.Actively looks for ways in which they can develop their career.Completes own probationary and appraisal paper work as required.Communicates to managers any issues immediately.Understand and can explain the brand audit and its
purpose.

About You:
In order to be considered for this role, you will have an Tertiary Education or Diploma in Food & Beverage Management with a minimum of 1 year of bartending experience working within a free-standing Restaurant.  This is a very "hands on" and demanding position so it is paramount that you work well in a team but are also able to set standards and lead by example at all times.  It is also essential that you have good command of the English language (spoken and written), a passion for bartending and creating an experience for our customers.


About the Benefits:
This position offers a highly competitive salary and package which includes: shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.