JOb Code - JG12605
Post - Assistant Outlet Manager
Food & Beverage - Jumeirah Creekside Hotel
Business Unit - Jumeirah Creekside Hotel
Department - Food & Beverage
Function - Food & Beverage
Location - UAE - Dubai
Job Type - Full Time
About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. Jumeirah Creekside is a luxurious hotel located at the heart of Dubai and overlooking the Dubai Creek, just minutes away of the airport. The Hotel houses a specially commissioned art collection, resulting in a modern and dynamic destination, yet inspired by tradition. Bringing together a fusion of contemporary design and distinct architectural
features, Jumeirah Creekside Hotel boasts 292 spacious rooms and suites, The Aviation Club, one of the city’s most popular health club, the award-winning Akaru Spa and a collection of five diverse restaurants which offer a vibrant selection of culinary experiences.
The main purpose of this role is to plan, organise and direct all processes of the outlet to ensure the outlet provides quality food and beverage service. Provide discreet, yet excellent service to ensure customer expectation is at least met and if possible exceeded.
Your main duties will include:
Ensures that all colleagues activities adhere to and support the Jumeirah Quality Standards, Process Flow, Hallmarks and Guiding Principles.Sets a great personal example for colleagues highlighting the right conduct and behaviour for the overall successful running of the outlet.Actively promotes the use of up selling techniques within
outlet to exceed guest expectations, and increase revenue by providing specialist advice on food and beverages.Ensure daily accuracy and continuity of outlet revenue and postings.Review daily revenue against daily budget and ensure colleagues are briefed daily on revised targets / or success.Conduct a monthly P&L review with all colleagues to inform them on the outlets profitabilityMake suggestions to F&B Management for appropriate promotions / special offers.Ensure outlet achieves target CSI and Mystery guest score through feedback to colleagues and targeted training initiatives.Ensure the assets of the outlet are well taken care of and that the FFE is cleaned and maintained daily to prolong life-span of the asset. Maintain optimum stock levels to ensure smooth running of operations to cater to guests demand.Generate and track all purchase orders and purchase requests Ensure a daily “Captains Report” is sent to F&B Management detailing the activities of the day and any noteworthy incidents.
Ensure a monthly “Business Trading Report” is compiled describing the outlets’ business conditions and major noteworthy conditions encountered during the month. Actively monitor, track and be aware of offerings in the hotels’ compset that directly compete with the outlet – make recommendations to F&B Management on how to address this competition.Monitor all aspects of food and beverage quality and hygiene, and take immediate corrective action when required and inform the F&B Management.Ensures each colleague has an annual appraisal and a 6 month performance appraisal.Develop an IDP and training plan for each and every colleague. Mentor at least 1 colleague with high potential for the benefit of the company and the individuals succession plan.Create, review, assess and implement the restaurant standard operating procedures.Accurately plan and forecast the staffing requirements for the outlet to ensure the right calibre of staff are selected to meet company objectives. Manage staff schedules to ensure optimum staffing at all times.Maintain hygiene standards and conduct regular quality checks for the outlet.Ensure that an effective link is maintained between kitchen and service areas and that a good working relationship is maintained at all times.Manage the level, consistency, and quality of table, buffet and/ or counter service and menu items.Takes full responsibility of the outlet in the absence of the Outlet Manager.All pre opening tasks and responsibilities as per pre opening plan but not limited to pre opening plan – if applicable.
About You:
In order to be considered for this position, you must hold a Management qualification from a recognised international hotel, business school or other post-graduate university qualification. With a minimum of 3 years experience as an Assistant Outlet Manager in a 5* hotel or Restaurant.
Essential:
Minimum 3 years as an Assistant Outlet Manager in a 5* hotel or RestaurantProficiency in spoken and written business English.Competent in Microsoft Office applications.Able to manage large and diverse operations.Creativity and innovation in food and beverage concepts and operations Demonstrable achievements in improving customer satisfaction and profitability.
Desirable:
Menu compilation Supplier negotiations skills Finance and accounting knowledge Fluency in Arabic Experience with EFQM or other quality model highly regarded.
About The Benefits:
This position offers a highly competitive salary and package which include: your own single room accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates
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